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First Step.
Mortgage technology for the UK market

The mortgage platform for every step of the case.

Origination, sourcing, compliance and MI in one cloud platform for brokers, networks and lenders, from first enquiry to remortgage.

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  • Built in the UK
  • Consumer Duty ready
  • API-first

Built for

Mortgage brokersAppointed representativesNetworksCommercial brokersPackagersSpecialist lendersBuilding societiesBridging lenders
Solutions

One platform, both sides of the mortgage.

Advice firms and lenders work on the same structured case data, so submissions arrive complete and decisions come back faster.

For brokers, networks & AR firms

First Step Advise

Run your whole advice process in one system. Cut admin and keep every file audit-ready.

  • Case management & CRM
  • Criteria sourcing
  • Client portal
  • Network-wide MI
Solutions for advice firms

For lenders & building societies

First Step Lend

Take in broker business through a modern intermediary portal, with clean data straight into underwriting.

  • Intermediary portal
  • Automated DIPs
  • Underwriter workbench
  • Criteria publishing
Solutions for lenders
End-to-end

One case file, from enquiry to remortgage.

No re-keying between your CRM, sourcing tool and lender portals. Every step of the mortgage lifecycle runs on the same record.

  1. 01

    Enquiry

    Smart fact-find and instant lead capture

  2. 02

    Source

    Criteria-led product matching

  3. 03

    Advise

    Suitability and recommendation

  4. 04

    Submit

    Packaged lender submission

  5. 05

    Complete

    Offer, legal and drawdown tracking

  6. 06

    Retain

    Product-expiry alerts and remortgage

The platform

Everything a modern mortgage business runs on.

Pick the modules you need today and switch on more as you grow. Same login, same data, same audit trail.

All features

Origination & CRM

A single case file from first enquiry to completion, with tasks, documents and client portal built in.

Sourcing engine

Match residential, BTL and commercial cases against lender criteria and get a defensible shortlist.

Compliance & audit

Consumer Duty outcomes, KYC/AML checks and an immutable audit trail on every decision.

Documents & e-sign

Auto-generated suitability letters, open-banking income checks and secure e-signature.

Open APIs

REST and webhook APIs to plug into your lenders, packagers, accounting and identity providers.

MI & reporting

Live pipeline, conversion and procuration-fee dashboards for principals and networks.

Specialist & commercial lending

Not just residential. Complex cases, built in.

Most mortgage software stops at a standard residential purchase. First Step models company, commercial and short-term lending properly, with the right data fields, calculations and lender workflows.

Specialist lending

Commercial

Owner-occupied and investment premises, with trading-business underwriting data.

Limited company BTL

SPVs, portfolios, HMOs and multi-unit blocks with rental-cover calculations.

Bridging

Regulated and unregulated bridges with exit-strategy tracking and day-one rates.

Development

Staged drawdowns, monitoring-surveyor sign-off and development exit loans.

Website widgets

Turn your website into a lead engine.

Embed calculators like this on your own site with one line of code, styled to your brand. Every enquiry lands in your pipeline as a structured case.

See all widgets
£850,000
25%
5.50%
20 years

Estimated monthly payment

£4,385

Loan amount
£637,500
Loan to value
75%
Total repayable
£1,052,468

Live demo of the First Step repayment widget. Figures are illustrative, exclude fees and assume one rate for the full term.

Ready to take the first step?

Book a 30-minute walkthrough with our product team, using cases like the ones your business handles every day.

Book a demoContact sales